MOBILE FEEDBACK
For the involvement of all employees and a lively feedback culture.
A medium-sized trading company holds an employee general meeting at which several hundred employees meet. During a presentation, a question is put to the participants, who answer it using their mobile devices. The results are integrated live into the further presentation and taken up directly in the following discussion. A personnel director is in a board meeting, in which a question is discussed controversially. Before the lunch, he sends the question via smartphone to some of the employees, who answer it without delay using their mobile devices. After the lunch break, he continues the discussion with the results of his survey. In addition to the annual employee survey, mini pulse surveys are sent out monthly to all employees of an international company, who then answer them using their mobile devices. By means of this engagement index, the mood in the company is regularly recorded and prompt reactions to negative trends can follow. |
What is mobile feedback?Employees of all ages are now used to social networks and private fitness apps that allow them to access real-time results on a wide range of devices, regardless of where they are. As a result, employee expectations have also changed when it comes to feedback tools in their companies: feedback must be completely rethought in the digital age. Feedback on mobile devices starts exactly at this point. Employees are no longer tied to their workplace when it comes to feedback. Feedback thus becomes even more low-threshold and agile – it can be given at any time without computer access from any location. This means that a mobile feedback can be used in any industry, including retail, construction and healthcare, where only a few employees have their own PC access. In this way, all employees have the opportunity to participate and can equally contribute to an active feedback culture. OUR APPROACH:Our Mobile Feedback includes various feedback formats, but especially Instant Feedback in particular benefits from regular use: Feedback can be requested as well as given and awards can be presented and viewed – anytime and from anywhere. The feedback dashboard shows an overview of all activities. Mobile feedback also includes pulse and employee surveys, various other feedback formats and access to individual results reports. Our Mobile Feedback at a glance:
We are aware that the mere introduction of a mobile feedback will not solve all problems. However, embedded in a larger change process, it can be an important adjusting screw. Would you like to learn more? |
